Terms of Service

By using Framr

By downloading, installing, or using the Framr application ("App"), you agree to be bound by these Terms. If you do not agree, do not use the App.

You represent that you are legally able to enter into these Terms under the laws of your jurisdiction and that you are at least 13 years old.

What Framr does

Framr is a mobile app that analyzes videos you provide and extracts meaningful still frames using AI. There are two processing modes:

• On-device mode: The video is processed entirely on your device using a local AI model (Qwen 2.5 via llama.rn). No video data is sent to any server.
• Cloud mode: The video is uploaded to our cloud infrastructure where an AI model analyzes it and returns extracted frames. The video is permanently deleted from our servers as soon as processing is complete. We do not retain, store, or use your video after that point.

No account required

Framr does not require account creation or login. Access is tied to your device and any active subscription through the applicable app store.

You are responsible for the security of your device and for all activity within the App on it.

Subscription model

Framr may be used for free within certain limits. An optional subscription unlocks expanded usage:

• Weekly plan: ~1h 30m of video analysis per week, 6 enhance operations per week, no watermark.
• Monthly plan: ~6h of video analysis per month, 25 enhance operations per month, no watermark.
• Yearly plan: ~6h of video analysis per month, 25 enhance operations per month, no watermark.

Subscription prices and any free-tier limits are shown in the App at the time of purchase. By subscribing, you authorize the app store or payment provider to charge the applicable recurring fees according to their terms.

You can manage or cancel your subscription through the platform where you purchased it (e.g., Apple App Store). Cancellation takes effect at the end of the current billing period.

All subscription fees are final and non-refundable, including for partially used billing periods. You may cancel at any time to prevent future charges, but amounts already paid will not be returned, except where required by applicable law or by the app store's own policies.

How your video is used

When you use cloud mode, your video is uploaded solely to perform AI frame extraction. Specifically:

• The video is transferred to our servers only for the duration of the analysis.
• Your video is permanently deleted from our servers immediately after processing completes. We do not retain a copy.
• We do not use your video to train AI models, build user profiles, or for any purpose other than returning your extracted frames.
• Extracted frames are returned to your device and not stored on our servers.

AI analysis may be performed by third-party AI service providers. Video data may pass through their infrastructure solely to perform the extraction. Those providers operate under their own terms and privacy practices.

You are responsible for having the right to upload any video you submit. Do not upload videos containing content you do not own or that you are not permitted to process.

Minimal data collection

Framr is designed to operate with minimal personal data:

• No user accounts. We do not create or manage user profiles, usernames, or login credentials.
• No personal identifiers. We do not intentionally store your name, email, or address as part of normal App operation.
• Videos are transient. In cloud mode, videos exist on our servers only during processing and are deleted immediately after.

Standard technical data (crash logs, usage analytics) may be processed by the operating system or app store platform according to their own policies.

For full details on how your data is handled, please see our Privacy Policy.

Acceptable use

You agree to use the App only for lawful purposes and in accordance with these Terms. You must not:

• upload videos you do not own or do not have the right to process;
• upload content that is illegal, harmful, abusive, defamatory, or infringes the rights of others (including third-party intellectual property or privacy rights);
• attempt to reverse engineer, decompile, or otherwise access the App's source code, except as permitted by law;
• interfere with or disrupt the App's infrastructure, servers, or networks;
• use the App to build or train a competing service without our express written permission;
• circumvent any usage limits, subscription checks, or technical safeguards.

Limited license

Subject to your compliance with these Terms and any applicable payment obligations, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on a device you own or control, solely for your personal, non-commercial use.

We and our licensors retain all rights, title, and interest in the App, including software, interfaces, designs, and trademarks. You retain all rights to the videos and content you submit.

By submitting a video for cloud processing, you grant us a limited, temporary license to process it solely to perform the requested AI analysis and return the results. This license expires upon deletion of your video from our servers.

Accuracy & reliability

Framr uses AI to identify and extract frames from videos. AI systems are imperfect and may occasionally miss significant moments, extract unintended frames, or produce inconsistent results depending on video content and quality.

The App is a convenience tool. You should review extracted frames yourself before relying on them.

App stores, payments & AI providers

The App relies on third-party services including app stores, payment processors, and AI service providers (e.g., Anthropic Claude API). Your use of those services is subject to their respective terms and privacy policies, which you should review independently.

We are not responsible for the acts or omissions of third-party service providers.

When we may restrict access

We may suspend or terminate your access to the App if we reasonably believe you have violated these Terms, or if your use could cause harm, legal liability, or disruption to other users or third parties.

Termination does not give rise to any refund obligation for amounts already paid, except as required by law or by the applicable app store's policies.

No warranty

The App is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted service, error-free AI results, or permanent availability of any feature.

Limits on what we're responsible for

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or profits, arising from your use of the App.

To the extent our liability cannot be excluded, our total aggregate liability will be limited to the amount you paid for your subscription in the twelve (12) months preceding the event giving rise to the claim, or, if you have no subscription, to the minimum amount permitted by law.

Updates to these Terms

We may update the App and these Terms at any time for operational, technical, or legal reasons. When we make material changes we will provide notice within the App or by other appropriate means. Continued use of the App after updated Terms become effective constitutes acceptance.

Jurisdiction

These Terms are governed by the laws of Italy, without regard to conflict-of-laws principles. EU consumer protection laws apply where required. Any disputes that cannot be resolved amicably shall be submitted to the competent courts of Italy, unless applicable law requires otherwise.

How to reach us

For questions about these Terms or the App, contact us at s.castellitti.dev@gmail.com.